Pencraft draws up to 80% of its business from referrals and satisfied clients passing the word to their friends and relatives. The following are some of the notes and letters we have received:
"M. Winfield here and I wanted to write to you to say thanks for the wonderful job you did on my resume. As you can see, I was able to land a new role as Vice President of Marketing and Sales and the week I accepted this position, I had 3 additional interviews with other companies. I received a number of compliments on my resume and rest assured I have shared your name with a number of people. If you ever have an executive who would like to ask any questions about your service to help them decide, please feel free to have them reach out to me. All the best! M. Winfield -Indiana "
"Hi Joan, I did want to take a few moments and thank you and your team for all the hard work that all of you put forth with my resume. I am grateful for the opportunity to have met with you and appreciate your patience spending the time to re-create me on paper. Your expertise is much appreciated you! Thanks again. Sincerely, H. Peterson - Minnesota"
"So far I think my resume may be working well. I have been contacted by a recruiter for Progress Energy for a possible position. I have so wanted to relocate to Florida! We will see if it works out. The position is more than double my current salary! C. Immenschuh - Minnesota"
"Thank you so much for your resume service. I just landed a recruiting manager position with a great company. Your resume was worth $20,000 more in salary than what the Army's acap was able to do. And you were correct when you said a good job may take a few months in this market. Thanks again, I will be telling all the soldiers I know to go to you when they get out. Sincerely, A. Vinson - Minnesota"
"Joan: My son got a great job. Thanks for your help with the resume. It is what made him stand out from other applicants. D. Durante - New Jersey"
"I want to thank you for all your extra efforts. I have had numerous compliments on my résumé and its content. I am very proud to be one of your clients." - Ann Rittenhouse
"Thanks for the expert service, advice and moral support. Working with you was the best part of being unemployed. It goes without saying that Pencraft is the first number I'll call if I'm ever looking again in Minneapolis." - Cheryl
"I have no doubt in my mind that utilizing your expertise helped me present the professional image I wished to portray. Everyone I interviewed with remarked upon the excellent way you put my résumé together. I will certainly recommend Pencraft to those acquaintances requiring the services of a professional wordsmith." - Derek Welch
"Here's two thumbs up to you and your highly competent staff for once again creating a successful résumé masterpiece. Upon its release I was able to obtain two immediate interviews and hence, two highly desirable job offers. During both interviews I was complimented on the superior quality and eye-catching content of the résumé and cover letter. Once again your professionalism and quality results have enabled me to enhance my career in the medical field." - Michele Ricard-Stefansky
"I want to send you a special letter of thanks. I found your work to be most impressive. Following submission of my résumé, I have experienced virtually a 100% success rate of obtaining interviews for many prestigious positions, which I attribute primarily to having an excellent résumé. I believe your assistance helped gain an advantage in a very competitive and tough job market. In addition to exceptional service in résumé development, your prompt turnaround time under constricting deadlines was most appreciated. I would unreservedly recommend you to anyone contemplating a career change, or entering the job market." - Barbara Nelson
"Thanks for the excellent job you did on my résumé. I had very fast and satisfying results. It helped get a sales position with a good salary increase. I was told at my interview it was one of the best-written résumés he has ever seen. I will definitely recommend your services to anyone I know who is in need of a résumé." - Ruth Klehr
"Thank you for the superior job you did with my résumé, cover and thank-you letters. I received comments from several people on how great they looked and sounded. I truly believe this helped me get a foot in the door. One woman called and told me that out of all the résumés she has seen, mine was by far the sharpest and most original looking. Be assured I will gladly tell my friends and family about what a great job you did.” - Andrea Powell
"Thanks so much for the morning you and your staff did a rush update on my résumé and cover letter. I got this job and I'm very happy there. It's the work I love to do. The company and people are awesome! I couldn't have done it without you. You're great!" - Vicki
"I have really enjoyed your patience and service. Your résumé service is one of the best I have seen. I showed my parents my résumé and they were surprised on how you took my work history and made it look like gold! My father is Vice President of a major company in New York State and my mother is the President of a major hospital unit in New York. I get really excited to hand them out when I am looking for work, because by that piece of paper looking like a million, I feel like a million." - Lisa Forcier
"I would like to take this opportunity to thank you and the fine services of Pencraft. I especially appreciated the time you took to answer my many questions. Your expertise helped me both professionally and personally. I am also pleased to tell you that it was because of my résumé my current employer read on. Many times she does not read each résumé as closely as she did mine, simply because of the number she receives. However, she felt my résumé told more about me than most she receives. I believe it is because of the quality of Pencraft's services that I am employed. I am happy I chose Pencraft." - Judy Wheaton
"I've seen countless résumés but your format was by far the best because of the way you worded it and made it come to life. The application letters were so lively, yet dignified. I owe part of my success to your timely work, attention to detail and gift for words." - Cheryl Johnson
"Whether it was picking up résumés after hours or writing cover letters with little notice, it was always handled. You helped me with that “sense of urgency” feeling you get. I recommend you highly." - Jeri Koch